1. Introduction

Cyber101 is committed to protecting the personal information collected through the use of its website and training platform.

This Privacy Policy explains what information may be collected, how it is used, and your rights regarding that information.

2. Privacy Officer

For any questions regarding the protection of personal information, please contact our Privacy Officer at: support@cyber101.com.

3. Information We Collect

Depending on the features you use, we may collect:

• your name and email address;
• information required to manage your user account;
• data related to your training progress;
• information from systems connected by your organization (e.g., users, groups, or organizational metadata);
• technical data such as IP address, device type, browser information, and system logs;
• analytics data collected through cookies.

4. Use of Information

The information collected is used to:

• provide and administer training services;
• authenticate users and manage access;
• ensure the security and performance of the platform;
• analyze website usage in order to improve our services;
• develop and tailor our services and offerings based on platform usage and identified needs;
• comply with our legal obligations.

We do not sell personal information.

5. Information Sharing

We may use service providers for hosting, analytics, technical support, or system security.

These providers only have access to the information necessary to perform their services and are required to protect it in accordance with applicable laws.

6. Data Hosting

Some data may be hosted or processed outside of Quebec, including by cloud service providers located in Canada or the United States.

7. Security

We implement reasonable security measures to protect personal information against unauthorized access, use, or disclosure.

8. Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal obligations.

9. Your Rights

Subject to applicable legal requirements, you may:

• request access to your personal information;
• request correction of your personal information;
• withdraw your consent where applicable.

Any request may be submitted to support@cyber101.com.

10. Changes

We may modify this Privacy Policy at any time. The most recent version will always be available on our website.